Q: Where can I buy one?
A: Visit our website and use the "Business Inquiries" form to get started.
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Q: Is the battery safe indoors?
A: Yes. It uses a certified, safe battery with built-in safety protection systems.
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Q: Can I take it on a train or plane?
A: Yes on trains. For planes, we recommend checking with your airline for their latest policies.
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Q: Can I replace just one tire
A: For your safety and balance, we recommend replacing both tires at the same time if one is worn.
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Q: What does the app do?
A: The app lets you lock/unlock, check battery, and control settings from your phone.
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Q: What if I lose the key
A: You can unlock it with the SCIFTO app on your phone.
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Q: Is it good for left-handed users?
A: Yes. The control stick can be moved to the left side easily.
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Q: Who can use it safely?
A: Anyone who can sit upright and use one hand to steer. Use the safety belt and start in slow mode.
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Q: Do I need a driver's license?
A: No. You are considered a pedestrian, but must follow all local pedestrian and mobility scooter laws.